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Cookies & Local Storage Policy

Published: July 2026 | Last Updated: August 2026

Please read this cookie policy carefully as it contains important information on who we are and how we use cookies and similar browser storage technologies on our Services. This policy should be read together with our Privacy Policy which sets out who we are, how to contact us, what data is collected, how and why we collect, store, use and share personal information generally, as well as your rights in relation to your personal information and details of how to contact us and supervisory authorities if you have a complaint.

Cookies & Similar Local Storage

A cookie is a small text file which is placed onto your device (e.g. your smartphone, tablet, or computer) when you use our Services. When we use cookies or local browser storage on our Services, you will always be informed by a notification banner within the Services.

Cookies and HTML5 local storage help us to recognise you and your device and allow us to store essential session information or your preferences (for more information, please see our Privacy Policy).

For example, we may store session identifiers, selected theme preferences, or temporary offline caseload data. This information helps us to provide secure authentication and offline resilience across the Services. Data collected for functional settings is kept aggregated or statistical, which means that we will not use it to profile you individually for marketing.

No Advertising or Tracking Cookies: MapMyCare operates strictly for therapeutic tracking and care management in children's homes. We do not use any third-party marketing, behavioral profiling, or advertising tracking cookies.

For further information on cookies generally, including how to control and manage them, visit the guidance on cookies published by the UK Information Commissioner’s Office (ICO), www.aboutcookies.org or www.allaboutcookies.org.

Consent to Use Cookies and Changing Settings

We will ask for your consent to place cookies or other similar technologies on your device, except where they are essential for us to provide you with a service that you have requested (e.g. to allow you to remain logged-in to the Services as you navigate within the Services and maintain offline operational resilience).

You can withdraw any consent to the use of optional functional preferences or manage any cookie preferences by using browser settings or clearing your local site data. It may be necessary to refresh or restart the Services for updated settings to take effect.

Our Use of Cookies & Local Storage

The table below provides detailed information about the cookies and local storage tokens we use and why:

Name / Storage Key Category & Owner Purpose & Collected Information Duration Essential Status
sb-*-auth-token Authentication
Supabase / MapMyCare
Web authentication session token provided by Supabase Inc. Keeps staff securely signed into their care organization across page navigation. Contains encrypted JWT session tokens. Session (Refreshed up to 12 months) Yes, Essential
No consent required
sharedSession Security Control
MapMyCare First-Party
Tracks whether a temporary shared-device session is active to automatically purge offline sensitive local caches upon logging out. Cleared on logout Yes, Essential
No consent required
cosmicTrackerDbV2 Offline Care Cache
MapMyCare First-Party
Encrypted local browser storage containing active care notes, risk assessments, and shift records. Enables offline operation when internet connectivity drops. Persistent until database version upgrade Yes, Essential
No consent required
cosmicTrackerSettings User Preference
MapMyCare First-Party
Stores visual layout preferences (color theme, dark mode status, therapeutic mode toggle, PIN preferences, and care home display name). Persistent Functional
Preference settings
cosmicActiveId / cosmicCurrentPage / appCacheVersion Application State
MapMyCare First-Party
Remembers your active viewing profile, current sub-page location, and code version (`v58`) to prevent loading stale resources. Persistent Functional
App Navigation
cookieConsent / promoCookieConsent Consent Manager
MapMyCare First-Party
Stores your acknowledgment of our Cookie Policy so that the pop-up notification banner is not shown repeatedly on future visits. 12 months Yes, Essential
Consent tracking
mmc_guide_theme / mmc_guide_role_filter User Guide Preference
MapMyCare First-Party
Remembers user role filter settings (e.g. Manager vs Staff) and visual theme within the interactive platform user guide. Persistent Functional
Guide settings

How to Turn Off All Cookies and Consequences of Doing So

If you do not want to accept any cookies or local storage, you may be able to change your device or browser settings so that cookies (including those which are essential to the services requested) are not accepted.

If you do this, please be aware that you may lose essential functionality of our Services (including the ability to log in securely or access offline care records). For further information about cookies and how to disable them, please go to the guidance on cookies published by the UK Information Commissioner’s Office, www.aboutcookies.org or www.allaboutcookies.org.

Changes to This Policy

This policy was published on July 2026 and last updated on August 2026. We may change this cookies policy from time to time; when we do, we will inform you via the Services or by sending an email to the email address you provided when you signed up to the Services.

MapMyCare Compliance & Data Governance